When it comes to Arkansas Industrial Machinery (AIM), President Andy Fowler is the face of the company. Andy became the face not because of his title or ownership, but because of the knowledge he’s acquired over the years, his dedication to customers and the culture he’s developed. But this isn’t just a story about Andy, per se, but when you hear Andy’s story, in many ways, you’ll hear AIM’s story as well.
Andy started working AIM in 1977. He’s held positions in sales, service and operations—not to mention in-depth involvement in the financial side of the company. With this vast experience Andy determined two things: 1) he wanted to develop strong working relationships with clients and 2) he wanted to be a “problem solver” who helped clients with solutions that helped operate their businesses more efficiently. Over time, Andy has developed many solid relationships around the mid-South. In many cases, he knows more about his client’s businesses than some of their employees do. The reason clients like having AIM and Andy around is because they solve problems, makes sure things work, and remove undue burdens. This concept of forging solid working relationships and problem-solving came from Andy. This concept of forging solid working relationships and problem-solving is AIM.
Through the years Andy had a strong relationship with his Dad —a Georgia Tech Grad—his Dad worked at AIM too. Many times Andy took what he considered to be really good ideas to his Dad and allow him to challenge in his logic. That collaboration was exceedingly helpful in creating the best solutions for clients. Over time Andy branched out his collaborative interactions with others at AIM. This collaborative approach to build great solutions came from Andy. This collaborative approach to build great solutions is AIM.
When people think of AIM, they see a company a great company focused on relationships, problem-solving, and collaboration. When people think of Andy Fowler, they think the same.